Our goal is to deliver your order within 1-6 working days, counting from the day you received the order confirmation by e-mail. Delivery time can vary depending on the size of the order and circumstances VAMSKO cannot affect, such as delays due to our delivery company. Orders are delivered by PostNord to their service points or by FedEx and DHL to your door, depending on the country you are located in. The available delivery options will be shown at the checkout.
We deliver all products at once. Unfortunately, we cannot process partial deliveries. When the courier service receives the parcels, we send out an e-mail confirmation to you. When your order has arrived at the pick-up point PostNord will send you a notification by e-mail or a text message. Orders shipped with FedEx and DHL will be delivered directly to your home.
The name of the recipient or the delivery address cannot be changed after the order has been placed.
How much does the delivery cost?
We offer free shipping on orders over 100€. For orders under 100€, the shipping fee is 9,95€. Please note that this does not apply to express deliveries. DHL's Express delivery fee is 25 € regardless of the total cost of the order.
How fast do you deliver?
Our estimated delivery time is 1-6 working days.
Can I pick Express delivery?
Yes, you can if you are located in Estonia, Latvia, Lithuania, Sweden, Denmark, Germany, Austria, Belgium, The Netherlands, or Luxembourg. If you place your order before 12 p.m. UTC+3 you should receive your order the next day. DHL Express delivery costs 25€.
How can I track my order?
You will receive a confirmation of delivery with a tracking number for your parcel by e-mail.
You can track the parcel by copying the tracking code and pasting it here:
Where can I pick up my order?
Depending on the delivery courier, orders are delivered to service points or to your home. With PostNord you can choose which service point your order will be delivered to.
When the order is placed we cannot change the delivery address.
Can someone else pick up my order?
Yes, if that person has a power of attorney. Please contact the delivery courier for further information.